Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect information that you voluntarily provide, including:

• Your name
• Phone or WhatsApp number
• Email address
• Booking or course enquiry details
• Information you choose to provide through contact forms
• Other information voluntarily provided during communication with us

We may also receive limited technical information associated with your use of the website, such as browser or device information, IP address, and website usage data, where collected through standard website technologies or analytics tools.

2. How We Use Your Information

Information provided by you may be used for purposes including:

• Responding to enquiries and requests
• Scheduling and managing sessions or appointments
• Processing course or program enquiries and enrolments
• Communicating regarding bookings, courses, or services
• Providing relevant service-related information
• Improving our website, services, and user experience
• Maintaining appropriate records for administrative purposes

3. Communication

If you contact us through WhatsApp, email, contact forms, telephone, or other communication channels, the information you provide may be retained and used to respond to your enquiry or manage your requested service.

Communication may be handled through third-party platforms or service providers. Their own privacy policies and terms may also apply to the information processed through those platforms.

4. Confidentiality

We respect the confidential nature of personal communications and discussions relating to spiritual guidance, healing sessions, courses, and consultations.

Personal information will not be sold or rented for commercial purposes. Information may, however, be processed or accessed by trusted service providers where reasonably necessary to operate the website, communicate with you, process payments, provide technical services, or deliver the requested service.

5. Payments & Third-Party Services

Where payments are made through a third-party payment gateway or financial service provider, payment information may be processed directly by that provider in accordance with its own privacy policy and security practices.

Pranava Healing™ does not require or intend to collect sensitive payment credentials such as card PINs, banking passwords, or payment authentication credentials through ordinary website contact forms.

6. Website Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Cookies & Website Technologies

This website may use cookies or similar technologies to support basic website functionality, understand website usage, improve performance, or provide analytics where applicable.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business and administrative records, comply with applicable legal obligations, or resolve disputes.

9. Your Choices & Requests

If you wish to ask about the personal information we may hold about you, request correction of inaccurate information, or raise a privacy concern, you may contact us using the contact details provided on this website.

Requests will be considered subject to applicable law and any legitimate business or legal requirements for retaining certain information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable requirements.

Any updated version will be published on this page with the revised content.